Help & FAQ
Welcome to our FAQ page. You will find answers to the most common questions. We are here to clarify doubts and simplify your experience. If your question is not listed, please contact us. We will be happy to help you.
On which devices is the Children's Alphabet available?
ABC for Kids is available for all iOS mobile devices (iPhone and iPad) and for all Android devices (smartphones and tablets).
How do I download the app and start playing?
Download the app
Download the L’Alfabeto dei Piccoli app to your device.
The Children’s Alphabet is available on Google Play and on the Apple Appstore.
Open the app and start learning!
How do I change the language in the application?
In the Italian version, it is possible to change the language on the home screen via settings (lower left icon). The available languages are Arabic, Italian, Ukrainian, Chinese and Russian.
In the English version of the app, only the English language is available.
How do I switch off the background music?
The sound can be switched off in the home screen via settings (lower left icon) or in any game via the sound button (lower left next to the home button).
Is it possible to download the app to another device without paying again?
On iOS and Android devices, you can download the app without paying again if you use the same account.
In the settings there is also the possibility of reinstating the purchase.